You must have a separate Agreement with Streamline to take card payments on the Internet.
Sometimes, a card transaction can be disputed. Typically this will be because the cardholder or card issuer queries the payment.
The cardholder may decide to get in touch with you directly to resolve the matter, however, occasionally they may approach their card issuer for assistance. When this happens the card issuer may decide to raise a ‘Request For Information’. See Request For Information (RFI) for more information on a RFI. To respond to an RFI, see Responding to an RFI.
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You must have a separate Agreement with Streamline to take card payments on the Internet. |